Privacy Policy

Your event data deserves care.

This starter policy explains what Reunela collects, why it is collected, and how organizers can ask for help with their data. It should be reviewed by qualified counsel before broad paid marketing.

Last updated: July 9, 2026

Information we collect

We collect account information such as your name, email address, authentication details, and workspace activity.

We collect event information that you choose to enter, including event names, dates, venues, cities, welcome messages, design choices, uploaded photos, guest names, table assignments, room or area labels, and optional meal or dietary notes.

Guests who use a public event page can search for their own name. We may process limited technical information, such as request timing, device/browser details, and rate-limit signals, to keep lookup private and reliable.

Payments are processed by Stripe. Reunela does not store full card numbers. We store limited payment references, dates, and plan status so we can unlock the correct event and support refunds or accounting questions.

How we use information

We use organizer and event information to create accounts, host event pages, import guest lists, publish QR-enabled pages, process upgrades, provide support, prevent abuse, and maintain product security.

We use guest information only to provide the seating lookup experience for the organizer’s event. We do not sell guest lists or use guest names for advertising.

Service providers

We rely on trusted providers to operate the service, including Supabase for authentication/database services, Vercel for hosting and deployment, and Stripe for payment processing.

These providers process information only as needed to provide their services to Reunela and are subject to their own security and privacy commitments.

Retention and deletion

Organizer accounts, events, uploaded images, and guest lists are kept while the account or event remains active, unless deletion is requested or required by law.

Some payment, refund, security, and audit records may be kept longer where needed for legal, tax, accounting, fraud prevention, or dispute-resolution reasons.

To request deletion or export help, contact info@reunela.com from the email address on your account.

Security

We use access controls, private database policies, webhook verification, and rate limiting to protect organizer and guest data.

No online service can guarantee perfect security. If you believe your account or event data may be at risk, contact us right away at info@reunela.com.

Children and guests

Reunela is intended for event organizers and is not directed to children under 13.

Organizers are responsible for making sure they have permission to upload guest information for their event.

Contact

For privacy questions, deletion requests, or data access help, email info@reunela.com.

We may update this policy as the product, providers, or legal requirements change. Material updates will be reflected on this page.